I&T Solution

Reference No.

S-0279

Solution Name

RoomQ virtual waiting room for massive traffic

Solution Description

The COVID19 pandemic forced many traditional face to face offline activities to online. The architecture and throughput of legacy online portals built years ago are not designed for this overwhelmed demand.

With the latest cloud computing technology, RoomQ helps to streamline website traffic by setting up a virtual waiting room in front of the existing system. RoomQ acts as the frontline to buffer traffic so that the existing system will not be brought down to out of service. The integration is very minimal, as simple as a one-line code change. RoomQ also offers mobile SDK for existing mobile apps to integrate seamlessly. The service works under a SAAS (Software As A Service) model. It is the most cost-effective solution for expected or unexpected peak traffic.

Application Areas

City Management

Commerce and Industry

Education

Employment and Labour

Environment

Technologies Used

Cloud Computing

Use Case

Take booking a badminton court online for example, RoomQ can help to queue visitors one by one, showing how many visitors are before them in order to enter the booking system. This will protect the system from running out of resources due to sudden traffic, and give a better user experience as the user will not have to refresh frequently and retry until they see the response from the busy system.

With minimal code change, the existing system can support any kind of traffic without rearchitecting and rebuilding the whole system. This saves capital costs and improves the availability of the system.

This system particularly works well with an existing user login system / membership system, as by just doing many logins together, contention occurs and the system's availability and user experience will be jeopardised.

Company / Organisation Name

Red Soldier Limited

Email Address

paulo@redso.com.hk

Telephone Number

62360996

Website

https://noq.hk

Address

17E, Billion Plaza 2, Cheung Yue Street, Cheung Sha Wan

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.