I&T Solution

Reference No.

S-0416

Solution Name

Social Media Marketing System

Solution Description

The solution plan allows quick deployment and easy maintenance of Chatbots onto clients’ existing website or accounts of various social media platforms such as Whatsapp, Facebook, Instagram and WeChat. These Chatbots provide 24/7 customer service and marketing promotions to enhance customer satisfaction. Specialized in Marketing and Sales Strategic operations, our Chatbots supports all kinds of payment gateways to end deals within conversations with Chatbots.


該解決方案計劃允許將 ChatBOT 快速部署和輕鬆維護到客戶現有的網站或各種社交媒體平台(如 Whatsapp、Facebook、Instagram 和微信)的帳戶上。這些聊天機器人提供 24/7 全天候客戶服務,以提高客戶滿意度。我們的聊天機器人專門從事營銷和銷售戰略運營,支持各種支付網關,以在與聊天機器人的對話中結束交易。

Application Areas

Broadcasting

City Management

Commerce and Industry

Employment and Labour

Environment

Health

Recreation and Culture

Social Welfare

Technologies Used

Artificial Intelligence (AI)

Data Analytics

Natural Language Processing

Use Case

Benefit:

- Increased sales

- Increased customer engagement with timely tips and offers

- Gaining a deeper understanding of customers

- Cost savings

- Increase customer loyalty through membership management


Use Case:

Displayed in form of ChatBOT on various social media platforms such as Whatsapp,WeChat, Facebook and Instagram


好處:

• 銷量增加

• 通過及時的提示和優惠增加客戶參與度

• 深入了解客戶

• 節約成本


用例:

以 ChatBOT 的形式顯示在各種社交媒體平台上,例如 Whatsapp,微信、臉書和Instagram

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.