I&T Solution

Reference No.

S-0475

Solution Name

eG Enterprise

Solution Description

eG Enterprise detects performance problems before end-users complain and automatically identifies the root cause without the need to check other tools.

eG Enterprise monitors your entire IT infrastructure and applications across every layer and every tier to help pin-point the root cause of issues faster than other point solution tools. Digital workspaces, on-prem monolithic applications, enterprise applications, and cloud-based microservices applications, eG Enterprise monitors the end user experience for any IT deployment.

Application Areas

Broadcasting

City Management

Climate and Weather

Commerce and Industry

Development

Education

Employment and Labour

Environment

Finance

Food

Health

Housing

Infrastructure

Law and Security

Population

Recreation and Culture

Social Welfare

Transport

Java,.Net,PHP. Node.js home-grown program

Technologies Used

Machine Learning

Predictive Analytics

Performance Monitoring

Use Case

By being able to pin-point the root-causes of performance slowdowns with eG Enterprise, the team will be able to free up time and reallocate budget from fire-fighting to improving the IT infrastructure.

Benefits

- Monitor and manage more servers with the same amount of staff as eG Enterprise helps the team to be more efficient

- Pro-active alerts help the team remediate problems before they start to snowball

- Downtime will be reduced enabling the IT team to focus on the improvement of IT infrastructure rather than firefighting the existing infrastructure

- Reduce the need for outside consultants, and allocate that budget to improve the IT infrastructure

- Big IT outages or problems will be reduced significantly

Company / Organisation Name

eG Innovations HK Ltd.

Email Address

gary.wan@eginnovations.com

Telephone Number

91382788

Website

www.eginnovations.com

Address

RD07, 12/F., 133 Wai Yip Street, Kwun Tong, Kowloon. Hong Kong

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.