创新及科技解决方案
解决方案编号
S-0465
解决方案名称
Gazellio – an AI based IT Enterprise Service Management solution (IT ESM)
解决方案描述
Gazellio, established since 2010, is a leading IT Enterprise Service Management (IT ESM) consulting and service solution, developed for digital transformation of work flow applications with big data, block chain and AI technologies.
Key benefits to clients
- Improve the operational efficiency of IT department
- Provide better customer services
- Resolve issues of lack of IT support talent
- Prioritize support to more important and urgent enquires
- Comply to regulations and standards
- Reduce cost
- Improve security against cyber attack
应用领域
工商业
财经
法律及保安
使用的技术
人工智能
区块链
Big Data,Cybersecurity
使用例子
Gazellio IT ESM solution has been used by over 100 global and international clients in call centre and service centre service management, software development work flow management, secured remote office management during Covid-19 and IT asset management for auditing. Gazellio IT ESM has both an on-premises and a Software-as-a-Service cloud based solution.
Clients are from Banking, Finance, Manufacturing, Education, Logistics, Retail to e-Commerce.
公司／机构名称
Shanghai Super Computing Company Limited – a Tencent invested company
电话号码
+852 9186 3686
地址
1688-13 Lianhang Road, Minhang District, Shanghai, China
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