創新及科技解決方案

解決方案編號

S-0124

解決方案名稱

Enterprise Intelligent Assistant

解決方案描述

Enterprise Intelligence Assistant

- Composed of state-of-art technologies in particular NLP and Machines Learning

- Support Voice Recognition of mixed Chinese and English content

- Tailored solution suit various industries including Government Departments, Public Utilities and Financial Services etc.


1. Chatbot

- Apply Cantonese NLP and capable to handle mixed code of Chinese and English

- Support multilingualism to offer language localization

- Build your own Chatbot with the drag-and-drop Dialogue Builder require no programming skill

- Enable intent-based conversation with target customers

2. Voicebot 

- Support voice recognition in multi-languages

- Guarantee the accurate comprehension of industrial-specialized language

- Apply Deep Learning Speech-To-Text (STT) and Text-To-Speech (TSS)

- Support integration with your database to offer personalized services

3. TeamLayer

- Integrate seamlessly with the system of your company 

- Assemble similar topics to visualize your customers’ expectation

- Handle multiple and repetitive conversations

- Enhance your customer’s experience with your company

應用領域

氣象

工商業

發展

教育

就業及勞工

財經

康樂及文化

運輸

Business, Meteorology

使用的技術

人工智能

雲端運算

數據分析

深度學習

機器學習

自然語言處理

預測分析

機械人流程自動化

影像分析

Technical Flow

使用例子

Chatbot

Our customised Chatbot helps to guide users to reach their destinations and offers suggested routes through the interactive conversations. Rich widget responses such as cards and images are included to give quick replies. User experiences are enhanced with the assistance provided by our Chatbot.

Voicebot

The human-like Voicebot acts as the role of a customer service officer to handle customers’ enquiries and complaints. She is capable to recognize voices with the mixed languages of Cantonese and English. Real-time responses facilitate dynamic interactions between our Voicebot and users.

若政府部門欲對創科方案進行PoC試驗或技術測試,請聯絡Smart LAB。