創新及科技解決方案

解決方案編號

S-0279

解決方案名稱

RoomQ 虛擬線上等候室

解決方案描述

The COVID19 pandemic forced many traditional face to face offline activities to online. The architecture and throughput of legacy online portals built years ago are not designed for this overwhelmed demand.

With the latest cloud computing technology, RoomQ helps to streamline website traffic by setting up a virtual waiting room in front of the existing system. RoomQ acts as the frontline to buffer traffic so that the existing system will not be brought down to out of service. The integration is very minimal, as simple as a one-line code change. RoomQ also offers mobile SDK for existing mobile apps to integrate seamlessly. The service works under a SAAS (Software As A Service) model. It is the most cost-effective solution for expected or unexpected peak traffic.

應用領域

城市管理

工商業

教育

就業及勞工

環境

使用的技術

雲端運算

使用例子

Take booking a badminton court online for example, RoomQ can help to queue visitors one by one, showing how many visitors are before them in order to enter the booking system. This will protect the system from running out of resources due to sudden traffic, and give a better user experience as the user will not have to refresh frequently and retry until they see the response from the busy system.

With minimal code change, the existing system can support any kind of traffic without rearchitecting and rebuilding the whole system. This saves capital costs and improves the availability of the system.

This system particularly works well with an existing user login system / membership system, as by just doing many logins together, contention occurs and the system's availability and user experience will be jeopardised.


若政府部門欲對創科方案進行PoC試驗或技術測試,請聯絡Smart LAB。