創新及科技解決方案
解決方案編號
S-0465
解決方案名稱
Gazellio – an AI based IT Enterprise Service Management solution (IT ESM)
解決方案描述
Gazellio, established since 2010, is a leading IT Enterprise Service Management (IT ESM) consulting and service solution, developed for digital transformation of work flow applications with big data, block chain and AI technologies.
Key benefits to clients
- Improve the operational efficiency of IT department
- Provide better customer services
- Resolve issues of lack of IT support talent
- Prioritize support to more important and urgent enquires
- Comply to regulations and standards
- Reduce cost
- Improve security against cyber attack
應用領域
工商業
財經
法律及保安
使用的技術
人工智能
區塊鏈
Big Data,Cybersecurity
使用例子
Gazellio IT ESM solution has been used by over 100 global and international clients in call centre and service centre service management, software development work flow management, secured remote office management during Covid-19 and IT asset management for auditing. Gazellio IT ESM has both an on-premises and a Software-as-a-Service cloud based solution.
Clients are from Banking, Finance, Manufacturing, Education, Logistics, Retail to e-Commerce.
公司／機構名稱
Shanghai Super Computing Company Limited – a Tencent invested company
電話號碼
+852 9186 3686
地址
1688-13 Lianhang Road, Minhang District, Shanghai, China
若政府部門欲對創科方案進行PoC試驗或技術測試，請聯絡Smart LAB。
