創新及科技解決方案

解決方案編號

S-0474

解決方案名稱

WhatsApp 商務客戶管理平台

解決方案描述

MatrixForce is a cross-border enterprise-grade omni-channel conversational commerce platform for OMO sales, message marketing and customer success. With high security, user-friendly and powerful all-in-one live chat platform, MatrixForce allows you to manage customers in all channels with one single app for communications and is powered by AI automation. MatrixForce is trusted by numerous MNC luxury, insurance, finance, education, retail chain clients.


Let's shape the future of customer experience through omni-channel communications with MatrixForce.

應用領域

廣播

工商業

財經

使用的技術

人工智能

雲端運算

數據分析

自然語言處理

機械人流程自動化

使用例子

With high security, user-friendly and powerful all-in-one live chat platform, MatrixForce allows you to manage customers in all channels with one single app for communications and is powered by AI automation. MatrixForce facilitates companies to register official WhatsApp business API account and connect all CRM functions through WhatsApp channel.

若政府部門欲對創科方案進行PoC試驗或技術測試,請聯絡Smart LAB。